All returns must be postmarked within
RETURN PROCESS
To return an item, please email customer service at orderdesk@boatbuildercentral.com. Place the item securely in its original packaging, and mail your return to the following address:
BOAT BUILDER CENTRAL
Attn: Returns
7485 COMMERCIAL CIRCLE
FT PIERCE, FL 34951
United States
Return shipping charges will be paid or reimbursed by us for all defective or damaged items.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least five (5) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS
Due to the digital nature of the following, these items cannot be returned or exchanged:
- Plans, CNC Kits, Paint and paint additives, Electrical, and Custom Built Accessories
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
772-742-8536
orderdesk@boatbuildercentral.com