RETURN POLICY

Last updated October 15, 2020

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at orderdesk@boatbuildercentral.com. Place the item securely in its original packaging, and mail your return to the following address:

BOAT BUILDER CENTRAL

Attn: Returns

7485 COMMERCIAL CIRCLE

FT PIERCE, FL 34951

United States

Return shipping charges will be paid or reimbursed by us for all defective or damaged items.

REFUNDS

 After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least five (5) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS  

Due to the digital nature of the following, these items cannot be returned or exchanged: 

  •     Plans, CNC Kits, Paint and paint additives, Electrical, and Custom Built Accessories

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

772-742-8536

orderdesk@boatbuildercentral.com